Order and delivery

packing and shipping

ORDERING MEAT ONLINE HAS NEVER BEEN SO EASY:

1. SELECTION OF PRODUCT CATEGORIES

Decide what meat you want today. Select from the available product categories using the tab in the "Products" menu, enter the name of the product you are looking for in the smart search "Search in store" at the top of the page, or use the extensive and convenient filtering option to quickly and precisely reach the product you are interested in.

2. PRODUCT SELECTION

You can choose from available product groups For Connoisseur,  Beef,  Lamb,  Premium Poultry,  Pork  or Exotic Meats. Select country of origin, weight, recommended heat treatment technique, etc. Simply select a product that meets your requirements and place the desired quantity in your shopping cart.

Each product has a description with technical specifications and information about the origin, quality and advantages of the product.

Once you've made your selection, continue shopping or go directly to "Checkout".

3. CUSTOMER ACCOUNT

You can make purchases without creating a Customer account. But we encourage you to set it up. To create an account go to REGISTRATION.

You can also sign in with your Google or Facebook account.

Your order history will be saved in your Customer account. You can earn points in our loyalty program.  You can pay for your next orders!

As a registered Customer, log in with your email address and password.

4. SHIPPING AND PAYMENT METHOD

The shopping cart provides an overview of the products you have selected and gives you the opportunity to make final adjustments.

Enter your contact details and delivery address.

We will deliver your shipment by UPS courier throughout the country. We guarantee that it will be prepared with the utmost care, in compliance with food safety rules and with the provision of adequate refrigeration conditions.

Then choose a payment method that's convenient for you from the following options:

- PayU electronic payment, which allows payment by credit card or instant transfer;

-Przelewy 24

- traditional electronic transfer.

If you're paying with a credit card, enter all relevant details. When paying with Mastercard or VISA, prepare your security code.

5. DELIVERY DATE

We will try to send your shipment as soon as possible.

Orders are accepted all week and shipments are carried out until Monday to Thursday. In special cases, after agreement it is possible to ship on Friday with delivery on Saturday.

Orders placed from Monday to Wednesday at 15:30 we start preparing on the day of receipt of the order (we portion, pack). The courier picks up the finished packages the next day until 14:00 and delivers them to you on the next day (express option with delivery within 24 hours.). If you place an order after 3:30 p.m. it will be prepared with orders from the next day because the warehouse finishes preparing the products at this time. Orders placed from Thursday to Sunday are sent on Monday with delivery to Tuesday.

If you would like to establish a specific delivery day convenient for you, please include this information in the comment when placing your order or notify us by phone.

We will inform you immediately about any delays by e-mail and phone.

Note! Make sure you can pick up your shipment on the specified delivery date.

6. CONFIRMATION

Please check all details again before you can final ship your order.

After shipping, you will receive an order confirmation to the email address provided.

If you have any questions or concerns, please contact our Customer Service, who will be happy to provide you withall your order information. BOK operates from 8:00 to 16:00 from Monday to Friday.

 

*This page has been machine translated.