Faq - questions and answers

You will find answers to the most frequently asked questions to our experts

Answers to the most frequently asked questions about the products we offer and our company.

Answers to the most frequently asked questions related to the ordering process

Answers to the most frequently asked questions related to the refrigerated protection of parcels.

Answers to the most frequently asked questions about the delivery time.

Answers to the most frequently asked questions about managing your customer account.

Answers to the most frequently asked questions related to product selection and preparation.

Answers to the most frequently asked questions related to the payment options.

Answers to the most frequently asked questions regarding the course of the complaint procedure.